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CUSTOMER SUPPORT

 

Besides offering complete planning and project management, Steriline supports the customer along the entire process going from the design and manufacturing phases through to installation, validation, qualification and maintenance. Additionally, Steriline provides extensive Customer Support services through high-standard technical assistance secured by a department staffed by skilled engineers.

 

Include all activities to prepare Steriline prompt and immediate re-action to the customer inquiries.
To collect from Steriline team of experts, during the periodically training sessions organized in Como HQ, information and ways of working to follow up locally, directly and independently in case of any problem.
Steriline customers care office is ready to welcome all customers technical inquiries in support with mechanical, software and electrical senior engineers.
Thanks to new technologies Steriline software team can immediately get in contact with customers machines on sites.
  • The fastest components supply service
  • The best quality materials in the market
  • A high professional products selection and check
The possibility to revamp your old Steriline machine / line to the latest technology.
Accurate planning of periodical check visits performed by Steriline specialists.
IQ, OQ protocols preparation and execution according to the GMP rules.
Steriline engineers to support customers team learning process.